Pissed Consumer - 3 tvs in one year last one went out 2-16-08

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3 tvs in one year last one went out 2-16-08

Feb 16, 2008

HH GREGG review by Fgh

i bought a big screen tv last year at this time they delivered it and it did not work they redelivered me another one of the same model and it also did not work i went back to the store a did a upgrade to a mitsubishi57 inch tv projection at the time the salesman did not give mea choice on a flat screen vs a projection tv and know my 3rd tv i repete my 3rd tv bulb went out and no tv this week end2-16-08 they told me to call the service center and buy the way it is closed on the week ends after calling 4 diffrent phone numbers next tv i buy wont be from them after spending 1700 dollers on the tv and 400 dollers on the ext/ warr for a total of 2100 dollers i probely could get the same service from wall mart at least they take the tv back and exchange them buyers be ware they like to take your money for their product and then give you 20 phone numbers to call and most of them refer you to another phone number

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Comments (1)

1. Written by Unhappy consumer in Alabama, on 14-04-2008 08:30

Recently purchased a big screen tv for $1700 from HH Gregg. It didn't work (screen was green) and the tv set a little lopsided on its base. So we took it back two days later. After refusing to exchange (and asking for a refund) the sales manager told me the serial number on the tv and box I brought back didn't match and suggested I had tampered with them. I had a bad feeling about the tv when it didn't work, but imagine my shock and surprise to basically be accused of tearing it up and trying bring it back to them. Ironic, considering they sold me a tv with screwed up serial numbers that had obviously been tampered with. What bothers me, is not only that management is so bad that they could let a product like that out the door, but also to have the nerve to accuse the consumer! rather than looking in-house for this racket! I will definitely never shop with them again!

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